Q: How will I know the status of my job?
A: We pay special attention to keeping our customers in the loop regarding their projects. Before the job starts, an estimated completion schedule will be provided. We also take pictures of the progress from beginning to end so should you need a visual status report, please let us know. You’ll also be able to speak to the foreman on your project or call us at our office and speak to the owner of the company who is apprised of the status of your project on a daily basis. Should you not be in while we’re working on your project, we will leave you a notice describing in detail what we did on your house that day.
Q: Will I have to meet with inspectors?
A: As part of our commitment to you, we meet with inspectors, so you don’t have to. Over the years, we have developed relationships with the building departments and inspectors of almost every municipality.
Q: The city sent me a violation, can you correct it?
A: Garabar has an in-house violations specialist with years of experience working on violation notices. Many homeowners are prompted to repair their roofs because of a violation notice that is usually accompanied by fines. If this is the case, please call us immediately as we may be able to help you with your problem by correcting the issue in question and possibly help you reduce and/or eliminate the fine.
Q: Why did I receive a notice to owner? Is this a lien?
A: A notice to owner is usually mailed to the homeowner by a material supplier or distributor. It is NOT a lien. A notice to owner simply states that the material is being purchased on your behalf and that the material supplier has lien rights to your house should they not be paid. This is in accordance with the lien law section of the Florida statutes. We don’t want you to worry about liens from our suppliers so upon receiving final payment we will be happy to provide you with releases from all suppliers involved in your project.